- The Year of Care Pilot Programme
- The policy context
- Why Year of Care? The case for change
- What works for LTCs
- Care planning - what is it?
- The benefits
- The care planning training support programme
- Information technology
- Commissioning and Year of Care
- About us - Year of Care Partnerships
- Contacts
- Year of Care resources
- References
- Year of care forum
- Year of care document library
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Critical success factors
Care planning is about cultural change, and involves changes to attitudes, skills and infrastructure. Chapter 5 (PDF 1.2MB) discusses some of the discoveries, dilemmas and debates that led to the key learning from the project and Chapter 7 (PDF 1.1MB) describes how these were overcome.
Key messages: Making it easy to do the right thing.
- Philosophy, attitudes and systems must all be addressed together to implement and sustain care planning
- Staff needs to be clear about their role if they are to fully participate
- There must be clarity over where care planning fits in the local pathway or model of care and be an integral part of the local commissioning agenda
- Local ‘champions’ both clinical and managerial are crucial; ‘right from the top, right from the start, right the way through’; this should include GPs
- Local coordination and is essential; to include primary care experience, a facilitative approach and partnership working
- Training which links attitudes, skills and infrastructure change There are start up costs and extra costs for people with poor health literacy Care planning is about cultural change and this takes time; staying in for the long haul delivers ; the Year of Care learning now packaged by the Training and Support Team enables new sites to get up and running more quickly.
How to ensure the right people and the right support to work in the right way is outlined in Information and Guidance about National care Planning Training (PDF 179KB).
