Plan your actions

How to achieve the improvement

Having identified the scope of your project and defined its boundaries, the team will need to consider how your improvement plan will be delivered.

Adopting a project management approach will allow the team to identify and assign tasks to deliver the project.  The team will need to identify:

• Who will be required to deliver the improvement
  
• What are the tasks that need to be delivered
  
• Where do these tasks need to be undertaken
  
• When will the tasks be completed
  

It is helpful when defining the actions to be undertaken to have these written out as part of the project plan and signed off by the project team in order to clarify expectations of what the project will deliver.

The Whittington Hospital in partnership with Islington and Haringey PCTs established a self-care management programme as part of their Co-creating Health Initiative.

Plan, Do, Study, Act (PDSA) is an effective tool to try out change on a smaller scale before refining and further implementation.

Next stage: Try out your actions