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Information

The Diabetes Patient Experience Questionnaires

Background

The questionnaires were developed and piloted as part of the DPEP project and this is documented in detail in the DPEP Report (PDF 2.7MB). The final DPEP questionnaire has 23 questions, four of which deal with patient demographics (age, sex, ethnic category and type of diabetes).

The project was also able to make recommendations about the methodology (PDF 101KB) to use dependent on the location and patient demographics. 

The Questionnaires

Adding your own questions

The skill and effort required to design survey questions and put them together into a workable format is often underestimated. Please also be aware that the addition of locally designed questions poses a potential risk to the quality of the overall survey, and this is something that would need to be carefully considered. The addition of extra questions to the questionnaire, particularly if using the survey to compare against previous surveys, could potentially impact on two important forms of survey error: (1) response rates and non-response bias and (2) measurement error for the previously used survey questions.

For these reasons, we strongly recommend that unless you have experience in questionnaire design, you should only use the questions that are provided in the questionnaire compilation tool as these have been tested with patients.

However, if despite this you feel that there are issues that are uniquely important for your organisation that are not covered by the standard sets of questions, we would recommend that you contact an approved survey contractor for advice or, if the question topics are relatively simple, please refer to:

Designing your own questions' (PDF 86.9KB) for some guidance on designing your own questions.

Move on to:

Conducting and Sending a Postal Survey

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