Diabetes care areas - click here to navigate to care area page
- Cardiovascular care
- Children and young people
- Diagnosis and continuing care
- Education
- Emotional and psychological support
- End of life
- Equality in diabetes
- Prevention and risk management
- Eye services
- Footcare
- Emergency and inpatient
- Kidney care
- Mental health and learning difficulties
- Neuropathy care
- Pregnancy
- Services for older people
- User involvement
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The team does not and cannot offer clinical advice. If you have any urgent medical enquiries we urge you to contact your GP, or NHS Direct at www.nhsdirect.nhs.uk or by calling 0845 4647. In an emergency call 999
User involvement
It is critical that the widest possible range of service user views is obtained. This may be done through surveys, focus groups, engagement with local support groups or a combination of these approaches.
Whilst some service users or carers may be involved in local diabetes networks and will influence service commissioning and development, commissioners and providing organisations should continually strive to ensure that a wide diversity of user views is reflected in their work.
NHS Diabetes is dedicated to service user involvement as a matter of principle in all development and implementation work. For several years the team has supported a reference group of people affected by diabetes in partnership with Diabetes UK. Although this work has now drawn to a close NHS Diabetes is still committed to the effective involvement of service users, their families and carers.
NHS Diabetes have been working in partnership with Diabetes UK on a 2 year project to develop and pilot a new approach to embed user involvement as a fundamental element in PCT (and GP consortia) service design and delivery. This work is completed and the excellent resources and learning that have been developed can be accessed at: www.diabetes.org.uk/MakingInvolvementHappen.
For further information contact: Julian Backhouse julian.backhouse@diabetes.nhs.uk Tel: 07909 962559
Resources
Diabetes Personal Care Charter (PDF 6.5MB) created by the Hammersmith and Fulham Service user group who were one of the groups in the user involvement in local diabetes care pilot project.
An independent evaluation of the user involvement in local diabetes care project
